Shipping policy

SHIPPING POLICY

Last updated: August 30, 2026

At StoreYours, we aim to make your shopping experience simple and convenient.

Some products available on our website may be fulfilled and shipped directly by third-party suppliers or fulfillment partners.

1. ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful payment.

During periods of high order volume, promotions, holidays, or unforeseen circumstances, processing may take longer.

If there is a significant delay affecting your order, we will make reasonable efforts to keep you informed.

2. DELIVERY TIME

Estimated delivery times vary depending on the product, destination, supplier, and shipping carrier.

Typical estimated delivery time:

India:
Approximately 5–12 business days after processing.

International:
Approximately 7–20 business days after processing.

These are estimates only and are not guaranteed delivery dates.

Certain products or destinations may require additional time.

The estimated delivery information applicable to a particular product may also be displayed on the product page or at checkout.

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on:

• Product
• Order value
• Delivery destination
• Shipping method
• Package size or weight
• Supplier or fulfillment location

4. THIRD-PARTY FULFILLMENT

Some StoreYours products may be shipped directly from third-party suppliers or fulfillment partners.

This means that the shipping origin shown on tracking information or package documentation may differ from the StoreYours business address.

This arrangement allows us to offer a wider range of products and efficient fulfillment.

5. TRACKING

Where tracking is available, tracking information will be provided after the order has been shipped.

Tracking information may take some time to become active after shipment.

Please allow reasonable time for the carrier's tracking system to update.

6. MULTIPLE PRODUCTS

If an order contains multiple products, items may be shipped separately depending on availability, supplier location, or fulfillment arrangements.

You may therefore receive multiple packages for a single order.

7. CUSTOMS, DUTIES AND TAXES

For international orders, customs duties, import taxes, VAT, GST, brokerage fees, or other charges may apply depending on the destination country.

Where such charges are imposed by the destination country or its authorities, the customer may be responsible for paying them unless otherwise stated at checkout.

StoreYours does not control customs processing times or charges imposed by local authorities.

8. DELIVERY DELAYS

Delivery may be delayed because of:

• Carrier delays
• Customs clearance
• Weather conditions
• Public holidays
• Incorrect or incomplete address information
• Remote delivery locations
• High shipping volumes
• Government restrictions
• Unforeseen operational circumstances

Such delays may be outside our reasonable control.

9. INCORRECT ADDRESS

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be resent.

10. LOST OR DAMAGED PACKAGES

If your package appears damaged on arrival, please contact us as soon as possible and provide photographs of the package and product.

If tracking indicates that a package has been delivered but you cannot locate it, please contact us promptly so that we can investigate with the carrier or fulfillment partner.

11. CONTACT

For shipping-related questions, please contact:

StoreYours

We will do our best to assist you with your order.

StoreYours reserves the right to update this Shipping Policy when necessary.